Privacy Policy

Balance Property Care Inc. (“we”, “our”, or “us”) operates the website balance-pc.ca (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

1. Information We Collect

Personal information

We may collect the following personal information when you submit a form on our Website:

• Full name
• Email address
• Phone number
• Address

Automatically collected information

We may also automatically collect certain information about your device and usage of the Website, including:

• IP address
• Device type
• Browser type
• Operating system
• Pages visited
• Date and time of visits
• Referring website

This information is collected through analytics and tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide customer support
• To communicate with you about our services
• To send marketing communications (you may opt out at any time)
• To improve our Website, services, and advertising performance
• To analyze user behavior and optimize our marketing campaigns

3. Analytics and Tracking Technologies

We use third-party analytics and tracking tools, including:

• Google Analytics
• Meta Pixel (Facebook Pixel)

These tools may collect information about your interactions with our Website and may use cookies or similar technologies to track your behavior across websites.

4. Cookies

Our Website may use cookies and similar tracking technologies to:

• Ensure proper Website functionality
• Analyze traffic and user behavior
• Support advertising and marketing efforts

You can control or disable cookies through your browser settings. Please note that some parts of the Website may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers that help us operate our business, including:

• Website hosting provider (WHC.ca)
• Analytics providers (e.g., Google)
• Advertising partners (e.g., Meta Platforms, Inc.)

These providers are only given access to the information necessary to perform their functions and are required to protect your information.

6. Data Storage and Security

Your information may be stored and processed in Canada or in other jurisdictions where our service providers operate.

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.

7. Your Rights

Under applicable Canadian privacy laws, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

8. Email Communications

You may opt out of receiving marketing emails at any time by:

• Clicking the “unsubscribe” link in the email
• Contacting us directly

9. Children’s Privacy

Our Website is intended for general audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us: